FROM THE HEART THROUGH THE HANDS is an evolution of the work Dawn began in 1991 when she created and developed COMPASSIONATE TOUCH for Those in Later Life Stages™, an outreach program for the elderly, the ill and the dying. Combining focused attention and unconditional regard for the individual with age-appropriate massage, relaxation and communication techniques, this unique modality has proven especially effective as an adjunct therapy in Alzheimer's and dementia care, hospice care and in nursing home settings. Practitioners trained by Dawn include her pioneering work in their private practices, in nursing facilities and in hospice organizations across the U.S. Some have incorporated the key concepts and principles of the training into their jobs as chaplains, activity coordinators, geriatric physicians or specialists who work with autistic and disabled children. Others utilize the training in professional, volunteer or family caregiving roles or in combination with other healing art forms.

FROM THE HEART THROUGH THE HANDS is a relationship model aimed at enhancing communication, improving contact between individuals and easing the stresses of caregiving. FROM THE HEART THROUGH THE HANDS techniques and skills can be used by caregivers during routine activities of daily living and require no extra time or special equipment. They can also be used to enhance other therapeutic modalities that serve the elderly and the ill in any setting. Training is available in a variety of formats for both professionals and volunteers. In addition to skill building, all Dawn's workshops emphasize cultivating mindful awareness and compassionate presence.

An internationally recognized speaker, seminar leader and touch educator, Dawn has published three books and numerous articles, and co-produced three award-winning media programs delineating the power of touch in caring for and relating to those in later life stages. See Books and Media.